Routing issues affecting web traffic to our servers through Telstraclear and Xtra network

We have been experiencing a number of intermittent outages and a noticeable slow down in service on the site over the last 24 hours due to a fault occuring on Telecom's network overnight.

We apologise for any inconvinience and frustration that this may have caused.

For those wanting a more technical overview of the issue the following is an update from our Upstream provider.

There are still congestion issues on national and international Internet sites as a result of the fault occurring on Telecom's network which occurred last night. Telecom has dispatched engineers to resolve the issue.

These routing issue are affecting traffic from Telstra Clear, Paradise and Xtra network. We have advised our Upstream provider's technicians on this matter they are working on this as we speak.

***UPDATE*** 1.32pm ***UPDATE***
Connectivity to Telecom has been restored but we are still aware of some intermittent problems. We will be implementing interim measures to mitigate these problems until Telecom fully restore service to normality.

Customers can anticipate some occasional high latency due to CRC errors encountered over the Telecom link.

Telecom will be performing diagnostics on this circuit at 6:00am (NZT) tomorrow morning on Thursday 7th June, 2007. We anticipate that customers will not notice any issues as a result.